Shopop
Posted: January 21, 2014
Threat Metric
The following fields listed on the Threat Meter containing a specific value, are explained in detail below:
Threat Level: The threat level scale goes from 1 to 10 where 10 is the highest level of severity and 1 is the lowest level of severity. Each specific level is relative to the threat's consistent assessed behaviors collected from SpyHunter's risk assessment model.
Detection Count: The collective number of confirmed and suspected cases of a particular malware threat. The detection count is calculated from infected PCs retrieved from diagnostic and scan log reports generated by SpyHunter.
Volume Count: Similar to the detection count, the Volume Count is specifically based on the number of confirmed and suspected threats infecting systems on a daily basis. High volume counts usually represent a popular threat but may or may not have infected a large number of systems. High detection count threats could lay dormant and have a low volume count. Criteria for Volume Count is relative to a daily detection count.
Trend Path: The Trend Path, utilizing an up arrow, down arrow or equal symbol, represents the level of recent movement of a particular threat. Up arrows represent an increase, down arrows represent a decline and the equal symbol represent no change to a threat's recent movement.
% Impact (Last 7 Days): This demonstrates a 7-day period change in the frequency of a malware threat infecting PCs. The percentage impact correlates directly to the current Trend Path to determine a rise or decline in the percentage.
Threat Level: | 2/10 |
---|---|
Infected PCs: | 3,743 |
First Seen: | January 21, 2014 |
---|---|
Last Seen: | July 5, 2023 |
OS(es) Affected: | Windows |
Shopop, marketed as a 'whole new shopping experience,' is an adware product that modifies your browser to show extra advertising content that will remain until Shopop is uninstalled. Despite its protests to the contrary, Shopop's advertisements have no discernible benefit to its users, and malware researchers would recommend deleting Shopop even if Shopop didn't have a suspicious history of being installed through methods similar to that of threats. Because Shopop may be difficult to uninstall through all standard software-uninstallation routines, you should consider using anti-adware and anti-malware programs to make Shopop's deletion as straightforward as possible.
The Shopping Experience that will not Leave You Alone
Shopop is shopping assistant adware that's marketed at its website, Shopop.me, and also appears to be enjoying other distribution methods. These latter installations of Shopop copies have been confirmed since January of 2014, although its website has been registered for longer than that period of time. Variants of Shopop installed automatically also have been seen in several formats, making its detection and removal a potentially-nebulous prospect without appropriate security software.
Officially, Shopop sometimes is referenced as the Shopop Widget, but Shopop doesn't provide your browser with any features worth installing this add-on intentionally. Shopop modifies Web pages in your browser to show additional advertisements and also may generate advertising through other methods, such as pop-ups. While malware experts haven't categorized Shopop as a threat, they consider the possibility of having any shopping-related benefits from Shopop's advertisements to be trivial, at best. One positive note, albeit a small one, is that Shopop hasn't been found distributed along with other Potentially Unwanted Programs or adware, even in formats where Shopop is installed automatically.
Popping the Shopop Browser-Advertising Bubble
When it comes to finding online bargains, Shopop may pass itself as being on your side, but malware researchers classify Shopop as another, forgettable PUP. PUPs often cause security issues related to the automatic loading of third party advertisements that may harm your PC, and deleting Shopop should be considered in preference over ignoring its presence or switching your Web browser. Shopop also may be considered invasive, which is a natural consequence of its habit of collecting your non-protected information (which sites you visit, for example) for its own bottom line.
Deleting Shopop without anti-malware tools is an unnecessarily problematic affair that, for your peace of mind, malware researchers recommend avoiding. Nonetheless, updated security software is preferred for removing Shopop, as with all PUPs that have been identified relatively recently. Finally, having access to good PC security products also can provide ample bulwarks against any free software bundles and most other techniques that may be utilized to install Shopop.
Technical Details
File System Modifications
Tutorials: If you wish to learn how to remove malware components manually, you can read the tutorials on how to find malware, kill unwanted processes, remove malicious DLLs and delete other harmful files. Always be sure to back up your PC before making any changes.
The following files were created in the system:%LOCALAPPDATA%\Smartbar\Application\Shopop.exe
File name: Shopop.exeSize: 28.2 KB (28208 bytes)
MD5: 82dd96f07af5e2fed7007cce7210725b
Detection count: 51
File type: Executable File
Mime Type: unknown/exe
Path: %LOCALAPPDATA%\Smartbar\Application
Group: Malware file
Last Updated: April 22, 2014
%LOCALAPPDATA%\Smartbar\Application\Shopop.exe
File name: Shopop.exeSize: 21.04 KB (21040 bytes)
MD5: ed2d6dcd02dcea6e2efe1c2b97daa1c8
Detection count: 5
File type: Executable File
Mime Type: unknown/exe
Path: %LOCALAPPDATA%\Smartbar\Application
Group: Malware file
Last Updated: April 22, 2014
C:\Users\<username>\appdata\Local\smartbar\application\browserhelper.exe
File name: C:\Users\<username>\appdata\Local\smartbar\application\browserhelper.exeFile type: Executable File
Mime Type: unknown/exe
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\googlechromeremoteplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\googlechromeremoteplugin.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\interop.shdocvw.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\interop.shdocvw.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\mactrackbarlib.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\mactrackbarlib.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.mshtml.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.mshtml.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.common.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.common.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.exceptionhandling.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.exceptionhandling.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.exceptionhandling.logging.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.exceptionhandling.logging.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.logging.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.enterpriselibrary.logging.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.objectbuilder.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\microsoft.practices.objectbuilder.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\ndde.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\ndde.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\newtonsoft.json.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\newtonsoft.json.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\productsremovaltool.exe
File name: C:\Users\<username>\appdata\Local\smartbar\application\productsremovaltool.exeFile type: Executable File
Mime Type: unknown/exe
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\regasm.exe
File name: C:\Users\<username>\appdata\Local\smartbar\application\regasm.exeFile type: Executable File
Mime Type: unknown/exe
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sgml.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sgml.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\shopop.exe
File name: C:\Users\<username>\appdata\Local\smartbar\application\shopop.exeFile type: Executable File
Mime Type: unknown/exe
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sidb.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sidb.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\siem.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\siem.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sipb.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sipb.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sismlp.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sismlp.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.controls.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.controls.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.docking.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.docking.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.mainclient.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.gui.mainclient.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.businessentities.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.businessentities.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.core.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.core.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.chromelocalplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.chromelocalplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.firefoxlocalplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.firefoxlocalplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.internetexplorerlocalplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.plugins.internetexplorerlocalplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.utilities.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.infrastructure.utilities.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.common.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.common.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.dmp.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.dmp.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.messengerplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.messengerplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.notepadplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.notepadplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.screencaptureplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.screencaptureplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.weatherplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.weatherplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.wordplugin.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.personalization.servicesplugins.wordplugin.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.historyandstatswrapper.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.historyandstatswrapper.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.languagesettings.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.languagesettings.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.languagesettings.resources.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.languagesettings.resources.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.socialnetssharer.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.socialnetssharer.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.socialnetssharer.xmlserializers.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.socialnetssharer.xmlserializers.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.translations.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbar.resources.translations.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_20.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_20.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_21.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_21.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_22.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_22.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_23.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_23.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_24.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_24.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_25.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarfirefoxremoteplugin_25.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarinternetexplorerbho.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarinternetexplorerbho.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarinternetexplorerextension.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarinternetexplorerextension.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\smartbarversionshelper.exe
File name: C:\Users\<username>\appdata\Local\smartbar\application\smartbarversionshelper.exeFile type: Executable File
Mime Type: unknown/exe
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\spbe.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\spbe.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\spbl.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\spbl.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sppsm.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sppsm.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\spsm.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\spsm.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\spup.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\spup.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\spusm.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\spusm.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srau.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srau.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srbhu.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srbhu.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srbs.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srbs.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srgu.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srgu.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srns.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srns.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srpdm.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srpdm.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srprl.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srprl.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srpu.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srpu.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srsbs.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srsbs.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srsbsau.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srsbsau.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srsl.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srsl.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\sruhs.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\sruhs.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srus.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srus.dllFile type: Dynamic link library
Mime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\srut.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\srut.dllMime Type: unknown/dll
Group: Malware file
C:\Users\<username>\appdata\Local\smartbar\application\system.data.sqlite.dll
File name: C:\Users\<username>\appdata\Local\smartbar\application\system.data.sqlite.dllMime Type: unknown/dll
Group: Malware file
Registry Modifications
HKEY..\..\..\..{RegistryKeys}Software\Microsoft\Internet Explorer\DOMStorage\shopop.meSoftware\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION\Shopop.exeSOFTWARE\Microsoft\Tracing\Shopop_RASAPI32SOFTWARE\Microsoft\Tracing\Shopop_RASMANCSSOFTWARE\Wow6432Node\Microsoft\Tracing\Shopop_RASAPI32SOFTWARE\Wow6432Node\Microsoft\Tracing\Shopop_RASMANCSHKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..{Uninstaller}{EF602558-44D2-427D-9482-E9FF712C1220}
Leave a Reply
Please note that we are not able to assist with billing and support issues regarding SpyHunter or other products. If you're having issues with SpyHunter, please get in touch with SpyHunter customer support through your SpyHunter . If you have SpyHunter billing questions, we recommend you check the Billing FAQ. For general suggestions or feedback, contact us.