Maybe you can be more specific? Give the detailed description what is happening on your system.

missing ntdll.dll:ntclose

firefox user

It seems that you have got malware on your system. You have to fix your computer by using anti-spyware programs. You said taht you can’t access Task Manager. Press Start, click Run and then paste “REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f” (without quotation marks). This should enable Task Manager.

There can be a few different Zlob processes. Their names are changing very often. The best solution is to scan your computer with our free scanner and remove the infected files. Our free scanner will separate the processes so you can easy find their names.

Very likely, that no. But it’s possible that there are many other parasites on your computer. Perhaps some of them don’t let you to connect to some pages on the internet.

You have to install the additional software PsTools. You can find it here http://technet.microsoft.com/lt-lt/sysinternals/bb896649(en-us).aspx After installation PsList and PsKill should work.

Not all antivirus programs remove spyware. And the infections are mutating very often, so it’s nearly impossible to catch and clean them very easy. You should contact the support team of your antivirus and they will help you with DioCleaner removal. Also, you can follow the DioCleaner manual removal instructions which are on http://spywareremove.com/removeDioCleaner.html . You can use our free scanner which is not removing, but detecting the infected files, so it will help you to find the locations of the infected files and then you can try to remove them manually. Otherwise, you can get a reliable anti-spyware program.

I believe CMD opens in the current or last used directory.

To navigate, use the CD (change directory) command

To go to C: root, firefox pointed out use CD \ or Cd C:\
To go up one level, do CD.. Do that several times you’ll get to C: root
To go down a level, do CD\lowerleveldirectoryname
To see what folders / directories are in the current directory, do DIR (optionally with /P to stop it scrolling off the window)

DOS still lives

j

As I mentioned above to Wes, you have to install the additional software PsTools. You can find it here http://technet.microsoft.com/lt-lt/sysinternals/bb896649(en-us).aspx After installation PsList and PsKill should work.

I followed your instruction to remove UltimateDefender from my system but it’s icon stilll manages to be in my toolbar! I’ve downloaded all sorts of anti spyware but it doesn’t seem to be able to get rid of it. Why?

It may be, that the antispyware program you have, doesn’t have the latest updates for this parasite. Did you update your antispyware program? Try to boot your computer in Safe Mode and scan with your antispyware program again. Sometimes antispyware programs remove parasites from Safe Mode, which they can’t remove in Normal Mode. If this won’t help, try to scan your computer with our free SpyHunter scanner, which will detect the infected files and show their locations. Afterwards boot your computer in Safe Mode and manually delete the infected files (Shift+Del).

The instructions are on this post. There are files that change or appear new on the web for a rogue anti-spyware… there’s no 100% solution, but at least you should let most of the searching be done with a real anti-spyware program rather than you manually deleting each file which can end up in you missing one file.

Malware often disables access to Task Manager to make manual inspection and removal more difficult.

To enable Task Manager:

1) Click Start > Run

2) Type REGEDIT > OK (Registry Editor will open)

3) Browse HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\system

4) Look for the value DisableTaskMgr (right pane) > Right click > select Delete
*When asked “Are you sure you want to delete this value”, select Yes.

5) Browse HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system

6) Look for the value DisableTaskMgr (right pane) > Right click > select Delete
*When asked “Are you sure you want to delete this value”, select Yes.

7) Close the Registry (File > Exit)

Task Manager should be enabled. If not, reboot into Safe Mode and repeat these steps.

Can you use pslist or pskill in Safe Mode on your PC?

take “run”
then type taskkill /im “processname.exe” /f
processname is the name of the process

u can also enable taskmgr with registry key…..

I NEED HELP PLEASE HELP ME MY COMPUTER HAS BEEN INEFTED PLEASE HELPME

MY NAME DAVE

PLEASE CANYOU HELP ME

THANKS

Please help me, my task manager is lost

What kind of hard does it really do to my computer? ahh, helppp :]

I am using an older PC, running Windows ME, and even though it’s terrible, it gives me a possibility to read and write emails, and use the internet. I amable to download possible needed routines to solve the problem, but since I can’t access such sites from my normal PC, and only the oldie, the only possibility to use programs or routines from the Internet is if they can be downloaded to for example a CD burned on the old, and used on the new PC.

I hope somebody on this site will be able to give me a simple and understandable solution. I am NOT an expert at all, but am as normal user able to follow instructions. IF some kind and wise soul needs additional questions answered or has the solution, then I will be eternally gratefull to receive your comments or instructions, preferably through emails to mundus@newmail.dk

Thank you in advance. I hope somebody can help me, to again get an operational PC. As far as PC knowledge is concerned: I am just a user, almost 70 years old, but still able to remember what the word “senile” means