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Helpforhelp.xyz

Posted: October 19, 2016

Helpforhelp.xyz is an unreliable website that hosts an elaborate technical support tactic that uses different tricks to convince people that their computers are behaving strangely and they need to hire the services of certified computer experts. The page hosts a fake moving mouse cursor, which is accompanied by a fake Windows 10 error screen, as well as by an image of an anti-virus scan that claims that the user's computer is infected with a threat. Helpforhelp.xyz also may display an annoying pop-up that uses JavaScript to prevent users from closing it with ease. The pop-up states that Windows Defender has detected suspicious activity on that computer and the user needs to contact Microsoft technicians by calling 855-777-4773.

The pop-ups and other information shown on Helpforhelp.xyz are made up, and you can rest assured that Microsoft customer service representatives will never offer their services with the help of browser pop-ups. Furthermore, the number 855-777-4773 is not associated with Microsoft nor with any reputable technical support services. Instead, it is listed as a number used in various hoaxes, so it goes without saying that calling it is a bad idea.

Users must not forget that browser pop-ups that claim that they've detected a threat or Windows issue are fake, and Web pages can't provide accurate information regarding the health, security or performance of a computer. If you are exposed to the Helpforhelp.xyz pop-ups, then there are two reasons why this may have happened. Usually, these pages are advertised on low-quality pages that may open Helpforhelp.xyz in a new tab automatically, and prevent the users from using their Web browser, therefore scaring them into thinking that the information seen in the message or warning is true. In other cases, it is possible that the Helpforhelp.xyz page may be injected in the user's Web browser via unreliable or threatening software installed on the computer. That's why we advise all users who come across Helpforhelp.xyz to make sure that their computers are clean of threats by using an anti-malware scanner.

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