'Security Help Video' Pop-Ups
Posted: December 2, 2016
Threat Metric
The following fields listed on the Threat Meter containing a specific value, are explained in detail below:
Threat Level: The threat level scale goes from 1 to 10 where 10 is the highest level of severity and 1 is the lowest level of severity. Each specific level is relative to the threat's consistent assessed behaviors collected from SpyHunter's risk assessment model.
Detection Count: The collective number of confirmed and suspected cases of a particular malware threat. The detection count is calculated from infected PCs retrieved from diagnostic and scan log reports generated by SpyHunter.
Volume Count: Similar to the detection count, the Volume Count is specifically based on the number of confirmed and suspected threats infecting systems on a daily basis. High volume counts usually represent a popular threat but may or may not have infected a large number of systems. High detection count threats could lay dormant and have a low volume count. Criteria for Volume Count is relative to a daily detection count.
Trend Path: The Trend Path, utilizing an up arrow, down arrow or equal symbol, represents the level of recent movement of a particular threat. Up arrows represent an increase, down arrows represent a decline and the equal symbol represent no change to a threat's recent movement.
% Impact (Last 7 Days): This demonstrates a 7-day period change in the frequency of a malware threat infecting PCs. The percentage impact correlates directly to the current Trend Path to determine a rise or decline in the percentage.
Ranking: | 10,489 |
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Threat Level: | 2/10 |
Infected PCs: | 60,852 |
First Seen: | December 2, 2016 |
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Last Seen: | October 14, 2023 |
OS(es) Affected: | Windows |
The 'Security Help Video' pop-ups are misleading messages that may plague your Web browser when you visit a low-quality website whose goal is to promote these fake messages. One type of the 'Security Help Video' pop-ups may tell users that their ads and pop-ups are enabled, and they need to follow the on-screen instructions to turn them off. However, the pop-ups may block the user's web browser completely by stopping the victim from accessing any of their browser's buttons or other opened tabs. The only way to solve this is to restart the Web browser completely, thus losing all currently open websites. The messages also may tell users to call 855-598-3098 for assistance, but this is certainly a thing you should not do under any circumstances. This number may be linked to an online technical support tactic that provides users with false information and advice just so that they'll be convinced to spend money on non-existent services or low-quality pieces of PC optimization software.
Surprisingly, 855-598-3098 is not the only phone number that the 'Security Help Video' pop-ups promote, and some users also might be advised to call 855-410-1716 for help. However, it is very likely that both numbers connect users with the same group of con artists who will not hesitate to lie to innocent PC users to try to take their hard-earned money. Another trick that the pop-ups may use to win the user's trust is to tell them that they need to mention the 'reference code JXP29' when they get in touch with the support team. This reference code is meant to look like an important part of the process, but in reality, it has one sole purpose – to tell the con artists which page the user has encountered, and help them decide which tactic scenario they should use.
Browser pop-ups that claim to offer reliable technical support services, or to inform you of existing computer issues are not an information source you should trust, and this applies to the 'Security Help Video' pop-ups as well. Closing these pop-ups can save you a lot of time and problems that you may get into if you opt to call the numbers they advertise. Although it is rare for the 'Security Help Video' pop-ups to be linked to suspicious software installed on your computer, it is recommended to run an anti-malware scanner if you encounter the 'Security Help Video' pop-ups unexpectedly.
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