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TechFreeHelp

Posted: September 6, 2016

Threat Metric

Threat Level: 8/10
Infected PCs: 12
First Seen: September 6, 2016
OS(es) Affected: Windows

TechFreeHelp is a freeware application that its company markets as a news consolidation resource. Due to its having a suspicious installation history and triggering other security flags, TechFreeHelp is being classified as a PUP or Potentially Unwanted Program currently. You should resolve any symptoms traceable to TechFreeHelp or its website by following your Web browser manufacturer's recommendations on cleaning and using appropriate PC security tools.

A Company Trying to Help Your Browser Far Too Much

Even the problem of finding talented software programmers can pale in comparison to creating a successful distribution strategy in the modern Web marketplace. Although malware experts have yet to confirm whether the guilt lies with a third party affiliate or its original developer, TechFreeHelp's current distribution campaign shows one of the worst ways for freeware to promote itself. Recent reports highlight TechFreeHelp's benefiting from installation strategies basing themselves on attacks no different from those preferred by many Trojans.

These attacks circulate on advertising networks for prominent social networking sites, such as Facebook. Insufficiently protected browsers, particularly modern versions of Chrome, may load accompanying JavaScript vulnerabilities that trigger TechFreeHelp downloads automatically. The computer user must opt to open the file manually, which doesn't disguise itself as anything other than an installer for the TechFreeHelp news consolidation application.

Analyzing the original site hosting the download caused malware experts to see some evidence of these attacks being only one of a set of security issues with TechFreeHelp's company. The TechFreeHelp website also hosts content mislabeled as Windows security software and additional script-based redirects to other downloads, as well as potentially inaccurate or misleading data on its company's business history. Many of the IP addresses associated with Techfreehelp.com's content also have close connections to various types of unsafe Web content. These signs may point to a new domain that either its owners or hackers are exploiting for distributing threats or other PUPs besides TechFreeHelp.

Helping Yourself to a Permanently Canceled Download

For the moment, malware experts classify TechFreeHelp as being a Potentially Unwanted Program, although that classification ranking may become more severe at a later date. Since the most common security issues associated with TechFreeHelp involve non-consensual downloads, many of which may re-occur until they succeed, most users should prioritize having strict browser settings. Disabling advertisements, Java, JavaScript or Flash plugins can offer some degree of protection from these attacks. When you don't disable them, malware experts recommend keeping them updated to their latest versions, to reduce any vulnerabilities that an attacker (such as an HTML-based exploit kit) might use against you.

TechFreeHelp may be a harmless news resource under distribution by a company that's paying insufficient attention to its server security, but is just as likely to be another infection vector in a recent threat campaign. Whichever one is the truth, PC users not invested in using this software intentionally should use their security software to remove TechFreeHelp and any temporary browser data that could force its downloads to occur without your input.

'Free' and 'safe' sometimes are mutually exclusive concepts, and Web surfers browsing the Web without any protection from corrupted advertisements might want to consider the consequences of letting a company like TechFreeHelp's tell their browsers what to do.

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