'866-933-5430' Tech Support Scam
Posted: July 28, 2016
Threat Metric
The following fields listed on the Threat Meter containing a specific value, are explained in detail below:
Threat Level: The threat level scale goes from 1 to 10 where 10 is the highest level of severity and 1 is the lowest level of severity. Each specific level is relative to the threat's consistent assessed behaviors collected from SpyHunter's risk assessment model.
Detection Count: The collective number of confirmed and suspected cases of a particular malware threat. The detection count is calculated from infected PCs retrieved from diagnostic and scan log reports generated by SpyHunter.
Volume Count: Similar to the detection count, the Volume Count is specifically based on the number of confirmed and suspected threats infecting systems on a daily basis. High volume counts usually represent a popular threat but may or may not have infected a large number of systems. High detection count threats could lay dormant and have a low volume count. Criteria for Volume Count is relative to a daily detection count.
Trend Path: The Trend Path, utilizing an up arrow, down arrow or equal symbol, represents the level of recent movement of a particular threat. Up arrows represent an increase, down arrows represent a decline and the equal symbol represent no change to a threat's recent movement.
% Impact (Last 7 Days): This demonstrates a 7-day period change in the frequency of a malware threat infecting PCs. The percentage impact correlates directly to the current Trend Path to determine a rise or decline in the percentage.
Ranking: | 1,408 |
---|---|
Threat Level: | 1/10 |
Infected PCs: | 238,632 |
First Seen: | July 12, 2016 |
---|---|
Last Seen: | October 17, 2023 |
OS(es) Affected: | Windows |
If you experience sudden performance issues with your PC and notice pop-ups asking you to dial 866-933-5430 for help, you are certainly infected with a cyber threat. These notifications are not reliable. If you agree to call this number, you will not get in touch with experienced technical support agents who can help. Instead, you will talk to con artists who may introduce themselves as experts. They may try to charge you a fee for their bogus services. In some cases, this tactic may result in severe financial losses. The con artists may encourage you to share your credit card details with them, which will allow them to operate with it without your permission. Moreover, the fraudsters may demand remote access to your PC, which they may use to install information-collecting threats. The harmful application that displays the 866-933-5430 pop-ups may enter if you download questionable programs like VMC Media Player.
The infection also may occur if you open corrupt email attachments or install updates for Java/Adobe from unverified domains. Tactics like this one may happen when the PC user's Web clients get compromised by a browser hijacker. Unfortunately, the case with the 866-933-5430 warnings is an exception to the established rule. The harmful add-ons cannot cause any issues outside of applications like Google Chrome, Mozilla Firefox and Internet Explorer. The threat related to the 866-933-5430 pop-ups, on the other hand, may affect various sectors of your Operating System (OS). The cyber threat may cause freezes, crashes and other bugs. It also may lock your screen and make it impossible for you to perform any actions besides a restart. In some cases, the harmful program may even bring the Blue Screen of Death (BSoD). It is advisable to delete this parasite with a powerful security utility.
Technical Details
File System Modifications
Tutorials: If you wish to learn how to remove malware components manually, you can read the tutorials on how to find malware, kill unwanted processes, remove malicious DLLs and delete other harmful files. Always be sure to back up your PC before making any changes.
The following files were created in the system:C:\Program Files\111\X86\Update.exe
File name: Update.exeSize: 879.55 KB (879552 bytes)
MD5: dea1ab165c6f0c197cd55b1d1b55d5db
Detection count: 5,459
File type: Executable File
Mime Type: unknown/exe
Path: C:\Program Files\111\X86\Update.exe
Group: Malware file
Last Updated: September 17, 2022
%SYSTEMDRIVE%\Users\<username>\AppData\Roaming\ziptool_wc-9015_setup.exe
File name: ziptool_wc-9015_setup.exeSize: 5.26 MB (5267952 bytes)
MD5: fd853d06e1d74db68710435655d403ce
Detection count: 2,351
File type: Executable File
Mime Type: unknown/exe
Path: %SYSTEMDRIVE%\Users\<username>\AppData\Roaming\ziptool_wc-9015_setup.exe
Group: Malware file
Last Updated: September 13, 2023
C:\dokumenta\iTs™\AppData\Local\Temp\00009488\KuaiZip_Setup_129823379_zzlm_013.exe
File name: KuaiZip_Setup_129823379_zzlm_013.exeSize: 7.31 MB (7318464 bytes)
MD5: 9c72f085a7a0c39234e051f537edb5aa
Detection count: 1,499
File type: Executable File
Mime Type: unknown/exe
Path: C:\dokumenta\iTs™\AppData\Local\Temp\00009488\KuaiZip_Setup_129823379_zzlm_013.exe
Group: Malware file
Last Updated: October 24, 2022
%SystemDrive%\Program Files\??\kuaizipUpdateChecker.dll
File name: kuaizipUpdateChecker.dllSize: 420.65 KB (420656 bytes)
MD5: b6fd91f12f724c393cd03e950b96c571
Detection count: 204
File type: Dynamic link library
Mime Type: unknown/dll
Path: %SystemDrive%\Program Files\??
Group: Malware file
Last Updated: April 28, 2020
C:\Program Files\????\X86\kuaizipUpdateChecker.dll
File name: kuaizipUpdateChecker.dllSize: 219.03 KB (219032 bytes)
MD5: 46f5d1a2aae0dc6c94257731c87ba42c
Detection count: 119
File type: Dynamic link library
Mime Type: unknown/dll
Path: C:\Program Files\????\X86
Group: Malware file
Last Updated: July 26, 2017
%PROGRAMFILES%\????\X86\kuaizipUpdateChecker.dll
File name: kuaizipUpdateChecker.dllSize: 219.03 KB (219032 bytes)
MD5: 935e39b35010b2aad1d24c284fa52512
Detection count: 56
File type: Dynamic link library
Mime Type: unknown/dll
Path: %PROGRAMFILES%\????\X86
Group: Malware file
Last Updated: July 26, 2017
%APPDATA%\kpzip.exe
File name: kpzip.exeSize: 1.61 MB (1615872 bytes)
MD5: 6ff8faf43c5b89272bd9710e82da3f38
Detection count: 46
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: March 25, 2017
%APPDATA%\kpzip.exe
File name: kpzip.exeSize: 1.61 MB (1616896 bytes)
MD5: 47989083261fbd932d26a1088480850a
Detection count: 44
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: March 25, 2017
%PROGRAMFILES(x86)%\KuaiZip\X86\kuaizipUpdateChecker.dll
File name: kuaizipUpdateChecker.dllSize: 216.7 KB (216704 bytes)
MD5: aec1ae5ab18bfbb645f11932a9208e29
Detection count: 30
File type: Dynamic link library
Mime Type: unknown/dll
Path: %PROGRAMFILES(x86)%\KuaiZip\X86
Group: Malware file
Last Updated: February 20, 2023
%SystemDrive%\Users\<username>\AppData\Roaming\kpzip.exe
File name: kpzip.exeSize: 1.77 MB (1778688 bytes)
MD5: 71275e57dc82443a3d7eb33d1a35a32f
Detection count: 28
File type: Executable File
Mime Type: unknown/exe
Path: %SystemDrive%\Users\<username>\AppData\Roaming
Group: Malware file
Last Updated: March 25, 2017
%APPDATA%\kpzip.exe
File name: kpzip.exeSize: 1.72 MB (1728381 bytes)
MD5: 791c381daee80035c8309b3c7c94d192
Detection count: 16
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: March 25, 2017
%APPDATA%\kpzip.exe
File name: kpzip.exeSize: 1.73 MB (1732608 bytes)
MD5: 83147e13faf8c716f53ca07266caef86
Detection count: 7
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: March 25, 2017
%APPDATA%\kpzip.exe
File name: kpzip.exeSize: 1.71 MB (1710064 bytes)
MD5: f5cd3c87c671f2fc2a5b1f1a23a32fe4
Detection count: 7
File type: Executable File
Mime Type: unknown/exe
Path: %APPDATA%
Group: Malware file
Last Updated: March 25, 2017
Registry Modifications
CLSID{2DA6D0F1-13A1-4EC7-BD41-49A545AD326F}{2FB831EA-DA68-4A66-8E31-A2D976A6296C}{3DCCD550-7586-40D2-A51D-D2F98EC06B3C}{3DCCD550-7586-40D2-A51D-D2F98EC06B3D}{6ADF19E3-77A3-4395-ADB4-9FD7D351EB3E}{6ADF19E3-77A3-4395-ADB4-9FD7D351EB3F}{86C4C3BA-4EA4-4CF8-98B9-6B07B477B835}{9CC34070-3A38-4C7A-89CB-EF8177EF07A1}{AAA0C5B8-933F-4200-93AD-B143D7FFF9F2}{AAA0C5B8-933F-4200-93AD-B143D7FFF9F3}{C9487131-EF4C-40D9-BA70-E85356CAF67E}{C9487131-EF4C-40D9-BA70-E85356CAF67F}File name without pathhttp_www.kuaizip.com_0.localstoragei.kpzip[1].xmlkpzip[1].xmlKuaiZip.lnkkuaizipdrive.syswww.kuaizip[1].xmlRegexp file mask%TEMP%\KZ7ZData.7z[RANDOM CHARACTERS]%WINDIR%\System32\drivers\KuaiZipDrive.sys%WINDIR%\system32\drivers\KuaiZipDrive2.sys%WINDIR%\System32\Tasks\KuaiZip_UpdateHKEY..\..\..\..{RegistryKeys}SOFTWARE\Classes\*\shellex\ContextMenuHandlers\KuaiZipShlExtSOFTWARE\Classes\*\shellex\ContextMenuHandlers\KZipShell2ExtSOFTWARE\Classes\*\shellex\PropertySheetHandlers\{2FB831EA-DA68-4A66-8E31-A2D976A6296C}SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\KuaiZipShlExtSOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\KuaiZipShlExtSOFTWARE\Classes\KuaiZipMount_FileAsso.OriginSOFTWARE\Classes\lnkfile\shellex\ContextMenuHandlers\KZipShell2ExtSOFTWARE\Classes\ZipTool_FileAsso.OriginSoftware\dlr\KuaizipDlrSOFTWARE\KuaiZipSoftware\KuaiZip2SOFTWARE\KuaiZipSFXSoftware\Microsoft\Internet Explorer\DOMStorage\i.kpzip.comSoftware\Microsoft\Internet Explorer\DOMStorage\kpzip.comSoftware\Microsoft\Internet Explorer\DOMStorage\kuaizip.comSoftware\Microsoft\Internet Explorer\DOMStorage\www.kuaizip.comSOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\kuaizip.comSOFTWARE\Microsoft\Tracing\kpzip_RASAPI32SOFTWARE\Microsoft\Tracing\kpzip_RASMANCSSOFTWARE\Microsoft\Tracing\ktpop3_RASAPI32SOFTWARE\Microsoft\Tracing\ktpop3_RASMANCSSOFTWARE\Microsoft\Tracing\KuaiZip_RASAPI32SOFTWARE\Microsoft\Tracing\KuaiZip_RASMANCSSOFTWARE\Microsoft\Tracing\mininewsxktt_RASAPI32SOFTWARE\Microsoft\Tracing\mininewsxktt_RASMANCSSOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\KuaiZip_UpdateSOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost\kuaizip2updatesvcSOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost\kuaizipupdatesvcSOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost\zipsvcsSOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.apk\OpenWithProgids\KuaiZip.apkSoftware\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.cab\OpenWithProgids\KuaiZip.cabSOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\OpenWithProgids\KuaiZipMount.flacSOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.zip\OpenWithProgids\KuaiZip.zipSOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\KzShlobjSOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\KzShlobj2SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\KuaiZip Shell ExtensionSOFTWARE\MzipToolSOFTWARE\Wow6432Node\KuaiZip2SOFTWARE\Wow6432Node\Microsoft\Tracing\kpzip_RASAPI32SOFTWARE\Wow6432Node\Microsoft\Tracing\kpzip_RASMANCSSOFTWARE\Wow6432Node\Microsoft\Tracing\ktpop3_RASAPI32SOFTWARE\Wow6432Node\Microsoft\Tracing\ktpop3_RASMANCSSOFTWARE\Wow6432Node\Microsoft\Tracing\KuaiZip_RASAPI32SOFTWARE\Wow6432Node\Microsoft\Tracing\KuaiZip_RASMANCSSOFTWARE\Wow6432Node\Microsoft\Tracing\mininewsxktt_RASAPI32SOFTWARE\Wow6432Node\Microsoft\Tracing\mininewsxktt_RASMANCSSOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost\kuaizip2updatesvcSOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost\kuaizipupdatesvcSOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Svchost\zipsvcsSOFTWARE\Wow6432Node\ZipToolSoftware\ZipToolSYSTEM\ControlSet001\Enum\Root\LEGACY_KUAIZIPDRIVESYSTEM\ControlSet001\Enum\Root\LEGACY_KUAIZIPDRIVE2SYSTEM\ControlSet001\services\Kuaizip Update CheckerSYSTEM\ControlSet001\Services\KuaiZipDriveSYSTEM\ControlSet001\services\KuaiZipDrive2SYSTEM\ControlSet001\Services\KuaizipUpdateCheckerSYSTEM\ControlSet001\services\TheMzipServiceSYSTEM\ControlSet001\Services\ziphostSYSTEM\ControlSet002\Enum\Root\LEGACY_KUAIZIPDRIVESYSTEM\ControlSet002\Enum\Root\LEGACY_KUAIZIPDRIVE2SYSTEM\ControlSet002\services\Kuaizip Update CheckerSYSTEM\ControlSet002\Services\KuaiZipDriveSYSTEM\ControlSet002\services\KuaiZipDrive2SYSTEM\ControlSet002\Services\KuaizipUpdateCheckerSYSTEM\ControlSet002\services\TheMzipServiceSYSTEM\ControlSet002\Services\ziphostSYSTEM\CurrentControlSet\Enum\Root\LEGACY_KUAIZIPDRIVESYSTEM\CurrentControlSet\Enum\Root\LEGACY_KUAIZIPDRIVE2SYSTEM\CurrentControlSet\services\Kuaizip Update CheckerSYSTEM\CurrentControlSet\Services\KuaiZipDriveSYSTEM\CurrentControlSet\services\KuaiZipDrive2SYSTEM\CurrentControlSet\Services\KuaizipUpdateCheckerSYSTEM\CurrentControlSet\services\TheMzipServiceSYSTEM\CurrentControlSet\Services\ziphostHKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..{Uninstaller}KuaiZipKuaiZip2ZipTool
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