Home Malware Programs Potentially Unwanted Programs (PUPs) Event Monitor TSS

Event Monitor TSS

Posted: March 21, 2017

Threat Metric

Threat Level: 8/10
Infected PCs: 12
First Seen: March 21, 2017
Last Seen: December 14, 2019
OS(es) Affected: Windows

The Event Monitor is a deceptive component of the application SecurePCCleaner developed by Super Tuneup Technologies LLC. The Secure PC Cleaner is identified as a Potentially Unwanted Program (PUP) by researcher because the Event Monitor may take part in a technical support tactic that works in a rather peculiar and innovative way that has not yet been adopted by other con artists involved in hoaxes of this sort. The Event Monitor software monitors the Windows Event Viewer and is programmed to display a custom error message if Windows detects that any application has crashed. The Event Monitor TSS (Technical Support Scam) works by taking the name of the crashed application, and displaying the following error message:

For Emergency Tech Support call immediately [APPLICATION].exe
just crashed on your system. Call us now for instant premium support'

By doing so, the tactic may trick a lot of people into thinking the error is legitimate since it may appear when one of their applications malfunction. Unfortunately, calling the number seen in the error message will not lead to anything good since it is not associated with a reputable technical support team. Instead, it is part of a tactic whose goal is to promote fake services and software to convince users to pay for them. (844) 763-5838 isn't the only phone number used by the Event Monitor TSS, and users also may encounter the following alternative numbers: 01-76-54-05-61 for France, (800) 180-6512 for Germany, and 03-5050-1410 for Japan.

The installation of the Event Monitor software may often occur without the user's knowledge so that the appearance of the fake messages may catch many people by surprise. We'd like to remind our readers that error messages, virus alerts, and other notifications of this sort should never be trusted if they promote technical support services. Reputable companies would never use such methods to promote their services, and users who opt to trust these shady messages may end up being tricked out of their money. The best way to counter the Event Monitor TSS is to run a trustworthy anti-malware software suite that will get rid of the intrusive application's files in a matter of seconds.