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'Helpme.net' Technical Support Scam

Posted: September 10, 2019

Helpme.net is a website, which is designed to look like it belongs to a legitimate provider of technical support services. However, you should remember always to research such service providers since a quick Google search might provide you with a lot of details about their mission and reputation – in the case of Helpme.net, your search is likely to return a significant number of complaints from users who fell for the scam run by Helpme.net's operators.

Targets of the 'Helpme.net' Technical Support Scam Filed Numerous Online Complaints

Multiple reports on Reddit and the Microsoft Community boards show that the Helpme.net page is not to be trusted. The con artists behind the 'Helpme.net' Technical Support Scam may claim that they are part of Microsoft's support team but, in reality, their sole purpose is to trick you into following their instructions. Users who are not that experienced may find nothing wrong with the demands of the fraudsters, but any experienced computer user will tell you that their real plan is to get you to give them your money voluntarily.

The services that the Helpme.net website offers may be promoted via aggressive pop-ups and advertisements that often contain false information regarding your computer's health and safety. For example, the messages may alert you of a virus infection, a hacking attempt, or a critical system issue that must be resolved immediately. Usually, these messages end up referring you to Helpme.net for further information or instruct you to call a phone number affiliated with the people behind Helpme.net directly.

Make Sure to Do a Background Check Whenever You are Hiring Technical Support Services

Remember that you should never trust such services blindly – if a company is promoting their technical support services via browser ads and pop-ups that are designed to look as serious as possible, then it is very likely that you have become the target of fraudsters. In the case of the 'Helpme.net' Technical Support Scam, the criminals may try to trick you into:

  • Providing them with remote access to your computer, therefore allowing them to cause real trouble.
  • Paying for untrustworthy software suites that they claim to be the only solution.
  • Paying for non-existent services they claim to provide.

Often, the prices that the Helpme.net scammers set for their services may be well above a hundred dollars so that falling victim to this tactic may end up being very costly. To protect yourself from the 'Helpme.net' Technical Support Scam and similar tactics, you should stick to browsing safe websites, and remember to never trust online technical support services without doing your research first.

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