PC Fix Speed and 24x7 Help
PC Fix Speed is a registry cleaner that claims to be able to detect and remove unwanted registry information that could cause performance issues for your PC. Although PC Fix Speed has a suspicious history of using overly generous detection heuristics, PC Fix Speed is not classified as scamware or a rogue registry cleaner. While PC Fix Speed may or may not be a true benefit to your system Registry's maintenance, PC Fix Speed is unlikely to harm your computer – other than by being a minor nuisance. If you have any reason to want to remove PC Fix Speed from your computer, an all-purpose anti-malware scanner can delete PC Fix Speed and related components that may not be easily removed by hand (such as its 24x7 Help add-on).
Why You Might Look into Fixing Your PC as Soon as PC Fix Speed Appears
PC users who install PC Fix Speed often will find that PC Fix Speed's scans display unusually high amounts of Registry errors, although this behavior isn't malicious on the same level as (for example) a rogue AV program detecting fake viruses. Instead, PC Fix Speed appears to interpret any potential errors as generously as possible to make its detection rate look effective.
The system registry, which is used by all major OSes, often accumulates various errors over time, most of which are acquired from software that fails to remove all of its components after being uninstalled. In extreme cases, these errors can cause system problems including an overall slowdown of your computer, although such symptoms are unlikely to appear in PCs with generous system specs. To this end, PC Fix Speed actually may be capable of improving the speed of your PC, just as PC Fix Speed claims to do, but shouldn't be considered an essential program.
As a Potentially Unwanted Program or PUP, PC Fix Speed also uses mildly dishonest means of installing itself. Besides being installed along with totally unrelated programs, PC Fix Speed also has been found to abuse pop-up advertisements that imitate scans of your computer. Since SpywareRemove.com malware experts also have seen similar pop-ups being used to install fake anti-malware products, they always discourage installing applications that are promoted through pop-up advertisements, especially ones that resemble system scanners. Instead, you should navigate to the relevant website and research whether or not you wish to install PC Fix Speed (or any similar type of system maintenance program) yourself.
PC Fix Speed: the PUP with a Second PUP to Keep Itself Company
SpywareRemove.com malware researchers also were concerned to learn of PC Fix Speed bundling a second program with itself: 24x7 Help. 24x7 Help claims to offer technical support services, but includes many functions that are unrelated to this supposed service, such as modifying your web browser's windows and running three separate memory processes continually. Even judging by comparison to PC Fix Speed, 24x7 Help also has an exceptionally suspicious business history, although it should be unlikely to cause any form of direct harm to your PC.
If you'd like to remove PC Fix Speed or software that's related to PC Fix Speed, malware researchers recommend the use of an anti-malware program even though PC Fix Speed is not an actual malware. Anti-malware products will be able to detect and remove all of the components of a PC Fix Speed installation, including browser-modifying ones and other system changes.
Technical Details
File System Modifications
Tutorials: If you wish to learn how to remove malware components manually, you can read the tutorials on how to find malware, kill unwanted processes, remove malicious DLLs and delete other harmful files. Always be sure to back up your PC before making any changes.
The following files were created in the system:App24x7Help.exe
File name: App24x7Help.exeFile type: Executable File
Mime Type: unknown/exe
App24x7Svc.exe
File name: App24x7Svc.exeFile type: Executable File
Mime Type: unknown/exe
App24x7Hook.exe
File name: App24x7Hook.exeFile type: Executable File
Mime Type: unknown/exe
Registry Modifications
HKEY..\..\..\..{Subkeys}C:\Program files\PC Fix Speed\C:\Program files\24x7Help\C:\Documents and Settings\All Users\Start menu\Programs\PC Fix Speed\
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