Home Malware Programs Browser Hijackers 'PC Help Center Tools' Pop-Ups

'PC Help Center Tools' Pop-Ups

Posted: June 8, 2016

Threat Metric

Ranking: 13,508
Threat Level: 8/10
Infected PCs: 1,532
First Seen: June 8, 2016
Last Seen: October 8, 2023
OS(es) Affected: Windows

If you notice security warnings by PC Help Center Tools while you surf the Web, you should know that PC Help Center Tools is a hoax. These alerts are not legitimate and do not display actual problems with your computer. Their goal is just to make you dial a suggested phone number such as 800-559-213. If you make the mistake to do it, you may get in touch with experienced fraudsters who may introduce themselves as a team of technical support agents. These people may try to take your money by claiming they will resolve issues, which are not present to begin with. The price they want to collect may be described as a 'fee' for their services. Not only are these bogus specialists unable to help you, but they may deploy threats to your system or collect information single-handedly. It is not advisable to dial the phone number or follow their instructions. The presence of these pop-ups in your Web clients is a certain sign that you are infected with a harmful add-on, which the experts define as a browser hijacker. Most often, the fake security pop-ups are pretty simple and contain only a few lines of text. In this case, however, the notifications resemble the interface of legit anti-malware applications. They also are noticeably larger in size, and may cover your whole screen. The 'PC Help Center Tools' pop-ups imitate a system scan, which always displays fabricated results. You may notice the misleading information that you are infected with various high-level cyber threats such as backdoors, spyware and Trojans. This browser hijacker also may mention 'Error Code: 0x000007c,' which supposedly prevents Windows from installing definition updates. The fake warnings even may contain buttons that are supposed to help you export logs, set up a schedule or add files to quarantine. Of course, they do not work because PC Help Center Tools is not a real program. However, some users may assume their inability to click on the buttons to verify the information that they are infected with the listed threats. Once you start encountering these deceitful alerts, you should download a legitimate security solution and use it to delete this browser hijacker.

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