Home Malware Programs Browser Hijackers 'We couldn't undo the changes - Contact Support' Tech Support Scam

'We couldn't undo the changes - Contact Support' Tech Support Scam

Posted: October 5, 2016

'We couldn't undo the changes - Contact Support' tech support scam is a cleverly crafted fraudulent scheme which uses dubious software to convince people that the Windows Update service has failed to apply a recent update, and the user needs to contact technical support services for assistance. The phone number that the 'We couldn't undo the changes - Contact Support' tech support scam promotes is 800-418-4202, and there are multiple complaints from users who report that the 'computer technicians' behind this number attempted to sell them overpriced services and software. It is very likely that the primary goal of the 'We couldn't undo the changes - Contact Support' tech support scam is to trick users into paying staggering amounts of money for software or technical support services that are either of poor quality or useless.

The 'We couldn't undo the changes - Contact Support' tech support scam simulates a legitimate Windows Update screen, which appears for a couple of minutes before informing users that the process has failed, and they need to contact the displayed phone number if they want to receive computer assistance from certified technical support staff. It goes without saying that calling technical support teams that popularize their services via Web browser pop-ups, or as in this case with the help of fake update screens, will not help you solve any computer issue. In fact, the sole purpose of these hoaxes is to get people to pay for software or services that are useless.

If your machine is displaying the 'We couldn't undo the changes - Contact Support' tech support scam, then you should use a trusty anti-malware scanner to check your computer for problems immediately. There's no accurate information regarding the distribution methods used to spread the software associated with this hoax, but it is very likely that it may get to computers via fake downloads, pirated software or even low-quality software bundles.

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