Home How-To-Guides Troubleshooting Apple Pencil Issues with iPadOS 17

Troubleshooting Apple Pencil Issues with iPadOS 17

Posted: November 15, 2023

person holding white stylus pen


Many users have reported issues with Apple Pencil not working after upgrading to the latest iPadOS 17. As a tool greatly appreciated for its remarkable usefulness, the Apple Pencil significantly enhances the iPad usage experience. The Pencil is integral to maximizing functionality for writing notes, drawing, or annotating documents. Issues such as the Apple Pencil refusing to pair, disappearing from the notification tab, or even failing to charge create severe inconveniences for users who rely on it regularly for various digital tasks. Understanding the importance of resolving these issues is the main focus of this article.

Importance of the Apple Pencil for iPad users

The Apple Pencil is an important feature for iPad users, often considered more than just an accessory. For many, it is a vital tool for creative work, transforming how things get done. It offers a responsive and naturalistic medium for artists to sketch, doodle, and draw. For note-takers and professionals, it presents a simple, effective way of marking documents and jotting down thoughts during meetings or lectures. With Apple Pencil's current incompatibility issues, it's clear that iPad users are greatly impacted. Their tasks, especially those related to creativity or productivity, are disrupted.

Quick Solutions

Even though iPad users updating to iPadOS 17 have faced certain issues with their Apple Pencil, there are quick and simple fixes that can be implemented to attempt to resolve these problems. These solutions mainly revolve around refreshing the connection between the iPad and the Apple Pencil or simply giving the iPad a fresh restart. Let's discuss these in more detail.

Disconnecting and Reconnecting the Apple Pencil

One of the easiest and quickest solutions to troubleshoot an Apple Pencil that has stopped working is disconnecting and then reconnecting it to your iPad. This process allows both devices to reset their connection, which can often resolve any minor glitches or bugs that might have arisen due to the upgrade to iPadOS 17. If the software has temporary issues, this method will likely resolve them, making the Pencil operational again.

Force Restarting Your iPad

Another troubleshooting method to consider when the Apple Pencil isn't functioning as expected is to force restart the iPad. Sometimes, various issues can crop up due to minor software glitches within the iPad itself. An age-old strategy that often works wonders in these situations is to perform an 'old-fashioned reboot.' This hard reset can cure those minor problems and make the iPad and the Pencil work in harmony again. However, if these quick solutions do not work, it might be best to contact Apple Support for potential hardware issues or battery service requirements.

Detailed Steps To Fix The Problem

The persistent issues of the Apple Pencil connectivity with iPadOS 17 upgrade may require a detailed step-by-step approach to fix. It will involve procedures such as disconnecting and reconnecting your Apple Pencil to your iPad and performing a force restart. Below are these detailed steps:

Steps to Disconnect and Reconnect Your Apple Pencil to Your iPad

These are the steps to disconnect and reconnect your Apple Pencil with your iPad:

  • Go to 'Settings.'
  • Select 'Bluetooth.'
  • Find 'Apple Pencil' under 'My Devices' and tap the 'i'' icon.
  • Select 'Disconnect' from the options.

 To reconnect, attach your Apple Pencil to your iPad. The Bluetooth connection should automatically be established.

Steps to Force Restart Your iPad

If the disconnection and reconnection of the Apple Pencil do not solve the problem, try force restarting your iPad. Follow these steps:

  • Press the 'Volume Up' button.
  • QPress the 'Volume Down' button.
  • Press and hold the 'Top button' until your device restarts.

Hold the 'Top button' until your device enters the recovery mode.

Please note these steps may vary slightly depending on your iPad model. If these steps do not resolve the issue, consider reaching out to Apple Support, as you might be facing a more substantial hardware issue or need battery service.

What To Do If The Problem Persists

If the Apple Pencil still doesn't work after trying all the suggested solutions, including disconnecting and reconnecting the Pencil or hard restarting your iPad, there could be more serious underlying issues. These issues may involve the hardware of the Pencil or a need for battery service. Let's explore in detail what you can do next.

Contacting Apple Support

When your Apple Pencil issues prevail despite following the outlined solutions, it's time to consider reaching out to Apple Support. Apple offers a range of support services and solutions for their products. You can schedule an appointment at a local Apple Genius Bar, where the technical staff can look into the problem and offer a possible repair or replacement. 

Possible Problems: Hardware Issues or Needing Battery Service

A persistently malfunctioning Apple Pencil may indicate a serious hardware or battery-related problem. In such cases, simply resetting the software or rebooting the device might not solve the issue. Hardware malfunction could range from internal connection problems to physical damage. However, with a premium product like the Apple Pencil, professional help from Apple Support is advisable. Similarly, if there are battery health issues or charging issues, contact the Apple Service team for advice and potential repair or replacement.