Home Malware Programs Ransomware 'helpfilerestore@india.com' Ransomware

'helpfilerestore@india.com' Ransomware

Posted: February 4, 2019

The 'helpfilerestore@india.com' Ransomware is a file-locking Trojan that blocks your documents and other media by encrypting your files. The 'helpfilerestore@india.com' Ransomware also removes standard, Windows backups and applies filename changes that promote its threat actor's e-mail for ransom negotiations. Avoid paying the ransom, if possible, and have your anti-malware programs remove the 'helpfilerestore@india.com' Ransomware and clean the rest of your PC before using a backup for file recovery.

Efficiency in Ransom-Delivering Operations

A new file-locking Trojan is in the wild and has some of the symptoms that knowledgeable readers might expect out of the Dharma Ransomware family. The 'helpfilerestore@india.com' Ransomware is appearing at the same time as other variants of this family, such as the 'backdata@qq.com' Ransomware, although it's likely that its threat actor is a different individual that's sharing the RaaS service. Statistics for Ransomware-as-a-Service's viability with this specific platform is traceable back through the 2018's '.BACKUP File Extension' Ransomware, the 2017's 'java File Extension' Ransomware and the 'Lavandos@dr.com' Ransomware, the year before that.

However, the 'helpfilerestore@india.com' Ransomware's history is, largely, secondary to the payload, which malware analysts are confirming for its capacity for harming the user's local files. The 'helpfilerestore@india.com' Ransomware accomplishes much of its payload, such as wiping any Restore Points, through background CMD commands that it hides from the user. The 'helpfilerestore@india.com' Ransomware also runs an encryption routine for locking media like Word documents, BMP pictures, or Excel spreadsheets – which it does securely, as of the last updates of the Dharma Ransomware key databases.

The 'ETH' extension that the 'helpfilerestore@india.com' Ransomware adds to their names, along with HTA pop-up ransoming notes, are the remaining symptoms that the victims might detect without help. Since the 'helpfilerestore@india.com' Ransomware can counter any local backups, it's important that the users have backups on other, removable devices or PCs available for recovering as the only dependable alternative to the ransom demands.

Due to the 'helpfilerestore@india.com' Ransomware's otherwise minimal differences, its name is a reference to the new e-mail address that this campaign uses for negotiating.

You Don't Need to Go to India to Keep Your Files Healthy

Because of the limitations in decryption services for the Dharma Ransomware's family, the victims may not have any options for recovering the media that members like the 'helpfilerestore@india.com' Ransomware can block. Avoiding infections in the first place by scanning e-mail attachments with cyber-security software, disabling unsafe features like Word's macros or your browser's JavaScript, and guarding your login credentials carefully is optimal. Network and website administrators should maintain high awareness over the risks of having their files 'vandalized' by file-locking Trojans that prefer business enterprise-based targets especially.

Paying the ransoms of threats like the 'helpfilerestore@india.com' Ransomware may or may not bring you any closer to getting your files back than you were beforehand. While samples may be useful for helping the security industry determine how new Trojans are spreading, decryption for free isn't always possible. If an infection does occur, the victims should have their anti-malware products remove the 'helpfilerestore@india.com' Ransomware automatically before trying to unlock or recover the files.

The 'helpfilerestore@india.com' Ransomware is one of an extremely long history of file-locking Trojans making it easy for criminals to take data hostage. Preventing that situation from happening is, more and more often, becoming the only solution for those on the wrong end of the crime.

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