Home Malware Programs Ransomware Help_you@india.com Ransomware

Help_you@india.com Ransomware

Posted: September 28, 2016

Threat Metric

Threat Level: 10/10
Infected PCs: 16
First Seen: September 28, 2016
OS(es) Affected: Windows


The 'Help_you@india.com' Ransomware is a Trojan that encrypts and renames your files and displays a pop-up recommending that you contact an e-mail address for assistance. These attacks can lead to permanent data loss, in some cases, even if the victim pays any fee the Trojan's administrators demand for their help. Besides using standard data protection strategies, you also can limit the harm caused by this threat by using anti-malware security capable of removing the 'Help_you@india.com' Ransomware as soon as they detect it.

The Encryption Help You should Reject Absolutely

Not all families of Trojans are equally large and filled with dozens of variants on the same, core program. Members of smaller sub-categories, such as the 'Help_you@india.com' Ransomware with its estimated ancestry to the Globe Ransomware, often can be overlooked by the news media and even security researchers working to counter the greatest number of threats possible for their time investment. The 'Help_you@india.com' Ransomware offers attacks that malware experts find similar to that of much larger threat campaigns specializing in holding files hostage via data encryption.

After its installation, the 'Help_you@india.com' Ransomware launches scans for files based on their formats, searching for content such as JPG images or DOC documents, among others. The 'Help_you@india.com' Ransomware encrypts them using an algorithm that malware analysts are still investigating, although preliminary results show that free decryption solutions may be possible. You can identify the encoded content by the 'Help_you@india.com' Ransomware's renaming pattern, which replaces the entire name with a seven-letter string of random characters, its e-mail address, another string of seventeen characters and the XTBL extension. That last extension is one that the Trojan shares with other families of file encryptor Trojans, although the Globe Ransomware most likely is its only relative.

The 'Help_you@india.com' Ransomware also creates an HTML application in the current user's profile folder, which launches a pop-up message. The pop-up displays an ID unique to the attack and asks the reader to contact the Trojan's e-mail address for 'help' with recovering their encrypted data. Threat authors may use similar circumstances to demand ransom payments, frequently through anonymous currencies like Bitcoin.

Helping the 'Help_you@india.com' Ransomware to a Moneyless Exit

Abiding by the recommendations of the 'Help_you@india.com' Ransomware's threat actors can cause you to purchase a decryptor that doesn't fully decode your encrypted files or even damages them to the point of rendering them unrecoverable. Providing samples of encrypted content and the 'Help_you@india.com' Ransomware to interested PC security researchers can help expedite the process of creating a public, free decryptor application for this threat.

Until that point in time, victims should look to non-locally-saved backups for the most surefire means of protecting their saved content. Malware analysts can confirm some evidence of threats based on the same code as the 'Help_you@india.com' Ransomware targeting and deleting backups on the local disk. As a result, the default backup protection provided by Windows isn't necessarily effective against this threat.

While anti-malware products can't decrypt content, they can block and delete the 'Help_you@india.com' Ransomware before it can encrypt anything. With this hostage-taking basis of attack being increasingly popular for the malware industry, PC users will want to take any steps appropriate for keeping their hard drives safe from Trojans with money on their minds and encryption features in their payloads.

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