Home Malware Programs Adware LiveSupport

LiveSupport

Posted: August 30, 2013

Somewhat reminiscent of 24x7 Help, LiveSupport is an adware program that usually is installed as part of a Registry cleaner or system optimizer, such as Optimizer Pro or Driver Pro. By providing an icon that promotes questionable tech support services and their related products, LiveSupport encourages PC users to spend money on security services to 'fix' their computers. Since LiveSupport-affiliated system-scanning utilities' detection method report exaggerated results, PC users should consider not buying programs promoted by LiveSupport and using anti-malware software to delete LiveSupport, along with all related PC threats, as soon as you start seeing its characteristic pop up.

LiveSupport: Supporting the Hoaxes that Keep the Rogue Software Industry Alive

LiveSupport is an accessory program that provides icon shortcut-based advertising an affiliated tech support service. However, this tech support service, once called, only attempts to force you to buy affiliated programs like Optimizer Pro. System-scanning programs connected with LiveSupport's are traditional Registry optimizers labeled as PUP that detect false positives in all of their scans.

LiveSupport and related PC threats also may interfere with other applications by blocking them, engage in browser-hijacking attacks or display additional pop-up alerts with a variety erroneous warning messages.

Removing LiveSupport is a two-part process that must take into account LiveSupport's own resistance to being deleted by standard Windows methods as well as the fact that LiveSupport may be often installed along with additional PC threats that also should be deleted. However, as long as you keep any unnecessary interaction with LiveSupport or its fellow scamware to a minimum, your PC is unlikely to suffer any long-lasting problems from a temporary LiveSupport infection.

Most reputable anti-malware applications should be able to delete LiveSupport, Optimizer Pro and other optimization/tech support programs from the same 'company,' although SpywareRemove.com malware experts suggest updating any databases prior to a scan to be as certain of this as possible.
LiveSupport only affects Windows so far, but has been seen operating on multiple versions of Windows. Modern versions such as Windows 7 have been confirmed to be vulnerable to LiveSupport and related PC threats.

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