'Suppteam01@india.com' Ransomware
Posted: October 19, 2016
Threat Metric
The following fields listed on the Threat Meter containing a specific value, are explained in detail below:
Threat Level: The threat level scale goes from 1 to 10 where 10 is the highest level of severity and 1 is the lowest level of severity. Each specific level is relative to the threat's consistent assessed behaviors collected from SpyHunter's risk assessment model.
Detection Count: The collective number of confirmed and suspected cases of a particular malware threat. The detection count is calculated from infected PCs retrieved from diagnostic and scan log reports generated by SpyHunter.
Volume Count: Similar to the detection count, the Volume Count is specifically based on the number of confirmed and suspected threats infecting systems on a daily basis. High volume counts usually represent a popular threat but may or may not have infected a large number of systems. High detection count threats could lay dormant and have a low volume count. Criteria for Volume Count is relative to a daily detection count.
Trend Path: The Trend Path, utilizing an up arrow, down arrow or equal symbol, represents the level of recent movement of a particular threat. Up arrows represent an increase, down arrows represent a decline and the equal symbol represent no change to a threat's recent movement.
% Impact (Last 7 Days): This demonstrates a 7-day period change in the frequency of a malware threat infecting PCs. The percentage impact correlates directly to the current Trend Path to determine a rise or decline in the percentage.
Threat Level: | 10/10 |
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Infected PCs: | 588 |
First Seen: | October 19, 2016 |
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Last Seen: | July 10, 2022 |
OS(es) Affected: | Windows |
The 'Suppteam01@india.com' Ransomware is a file encryption threat whose lock screen is very similar to the one used by the CryptoLocker Ransomware, one of the most threatening and widely spread pieces of ransomware that malware researchers have come across. The variant of the 'Suppteam01@india.com' Ransomware that was discovered in a corrupted e-mail attachment uses the RSA-2048 encryption to lock the files of its victims, and after the encryption of the victim's data has been completed, the ransomware displays a lock screen that tells users that they need to pay a ransom fee if they want to recover their data. The ransom note also contains two e-mail addresses that can be used to contact the perpetrators of the attack – suppteam01@india.com and suppteam01@yandex.ru.
The lock screen warns victims that their decryption key will not be stored for longer than 120 hours, and failing to pay the ransom fee before the deadline forces the attackers to destroy the unique decryption key permanently. The amount of the ransom fee may vary, but in one of the analyzed samples, the victims were asked to pay 2.05 BTC in exchange for their files. This ransom fee is quite large, and victims of the 'Suppteam01@india.com' Ransomware should not agree to send any money to the attackers. Ransomware operators are con artists who are just looking to take the money of their victims, and then stop answering their messages, therefore leaving them with a large number of unrecoverable files.
The bad news is that the encryption method that the 'Suppteam01@india.com' Ransomware uses appears to be flawless, and there's no way to decrypt the files locked by this threat. The only viable way to recover the data that the 'Suppteam01@india.com' Ransomware encrypts is to use a recent backup that contains the original versions of the lost files. If this is not possible, then we suggest that victims of the 'Suppteam01@india.com' Ransomware use an advanced anti-malware product to clean their computers and prevent the threat from encrypting more files.
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