Help! Malware Blocks SpyHunter Anti-Spyware Software or Access to the Web

There are type of malware infections that will prevent you from downloading a security program such as SpyHunter.

Install SpyHunter Offline

If malware prevents you from downloading or installing SpyHunter, click the Alternate SpyHunter Installer link below using a secondary, clean computer, copy the SpyHunter installation file to a blank CD-R, USB flash drive or some other removable storage media, and then install it to the damaged computer. This Alternate SpyHunter Installer link also deals with the occurrence of the 'Open With' dialog box appearing every time you try to run SpyHunter.

Click Here for Alternate SpyHunter Installer Link

Symptoms of Hard-to-Tackle Malware

The following symptoms are a clear indication that your system has been infected with malware designed to self-replicate and self-execute without you even knowing that it's happening.

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You may need the alternative SpyHunter download method if you're experiencing the following symptoms on your computer:

  • Anti-virus or anti-spyware program currently installed no longer run or update.
  • Not able to open Internet Explorer to surf the web.
  • System settings changed without permission.
  • Unable to start Windows in Safe Mode.
  • Internet connection becomes slow or disconnected.
  • Browser redirects to 404 error pages.
  • You notice that a program or file is suddenly missing.
  • Fake security messages are repeatedly displayed on your screen.
  • Suspicious icons appear on your Desktop.
  • Your computer is performing poorly or has drastically slowed down in performance.
  • Google, Yahoo or MSN search results are hijacked and are replaced with results listing advertisement websites.
  • Security related websites cannot be accessed or seemed to be blocked.
  • Disabled Command Prompt, Task Manager, and RegEdit.
  • System Restore is blocked.
  • Hidden or disabled "Folder" options.

Why Does an 'Open With' Dialog Box Appear When You Install SpyHunter?

If 'Open With' box appears when you try to open SpyHunter, learn why this is happening.

Alternate Methods to Disable Malware and Repair PC

If all of the previous attempts to download or install SpyHunter fail, then you can try the following:

Restart your System into Safe Mode

Boot your computer into 'Safe Mode with Networking' and then enter theAlternate SpyHunter Installerlink into your web browser.

Switch to an Alternate Web Browser to Download Security Software

If you're not able to download or install security software online and are using Internet Explorer, malware may be targeting IE's vulnerabilities to block the downloading process. So whether you follow any of the methods to regain control of your computer in this article, you should switch over to an alternate web browser such as Chrome, Firefox, or Safari, which have made great progress with phishing and malware protection to help keep PC users safe online.

Check for Hosts File Hijacking

The Windows Hosts file on your computer is used to control Internet browsing and it can easily become corrupt or damaged by malware. A corrupted Hosts file can affect the user's ability to access certain websites or can cause the web browser to redirect to unwanted websites.

To fix or restore your Hosts file, you must find the file located in the Windows folder path: C:\Windows\System32\drivers\etc. If the Hosts file cannot be located in the beforehand mentioned location, you must uncheck "hide protected operating system files" in the "Folder Options Control Panel" on Windows XP to view the file called "hosts".

Take extreme caution when modifying your Hosts file and if you're in doubt, get a computer expert to walk you through it or do it for you. You can also use Microsoft's "Fix it" tool to automatically restore your Hosts file to its default configuration.

To have administrative access to change your Hosts file in Windows Vista or Windows 7, you must click "Start", click "All Programs", click "Accessories", right-click "Notepad", click "Run as administrator", open "hosts" file, and make the desired changes.

Disable DNS Caching to Restore Access to Internet and Blocked Security Websites

DNS cache-poisoning and hijacked host attacks have become more frequent nowadays. Considered the most popular form of 'pharming', DNS cache-poisoning involves redirecting PC users to phishing websites that are designed to resemble well-known websites, and where attackers try to either steal personal information or install malware.

Therefore, one method to restore access to the Internet and view security-related websites blocked by malicious software infections is to disable the DNS cache.

Turn off DNS Caching for Windows XP

  1. Go to the "Start" menu then select "Run".
  2. Type in "cmd" and click "OK".
  3. Type in "net stop dnscache" and then press "Enter".
  4. Type "Exit" after seeing the message "The DNS Client service was stopped successfully".
  5. DNS Caching should now be turned off.

Turn off DNS Caching for Windows Vista and Windows 7

  1. Go to the "Start" menu and then type in "cmd" in the search box.
  2. Right-click on "cmd" and then click on "Run as administrator".
  3. Click "Continue" in the "User Account Control prompt".
  4. DNS Cashing should now be turned off.

Are you still having issues downloading or installing SpyHunter, performing certain functions on your system or browsing the Internet? Be sure to post your situation below. If you're already a SpyHunter customer, you can submit a customer support ticket through SpyHunter.

Posted: September 19, 2010
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