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'help2decode@mail.com' Ransomware

Posted: March 13, 2019

The 'help2decode@mail.com' Ransomware is a new version of the RotorCrypt Ransomware family that can block your media with the RSA encryption. This file-locking Trojan could arrive through spam e-mails, torrents or criminals breaking logins for gaining system access remotely. Have your backups prepared as a counter to the possibility of infection and use an appropriate anti-malware solution for uninstalling the 'help2decode@mail.com' Ransomware, or catching it first.

Decoding a Comprehensive File-Saving Problem

The humble, but-still-dangerous family of file-locker Trojans identifiable as either RotoCrypt or the RotorCrypt Ransomware is keeping itself active in the spring of 2019, although its numbers are nowhere near those of, for example, the abundant Scarab Ransomware. However, the members of the former family, such as the newest the 'help2decode@mail.com' Ransomware along with the older 'ymayka-email@yahoo.com' Ransomware, the 'nautilus369alarm@gmail.com' Ransomware, the Patagonia92@tutanota.com Ransomware, and the Panama1@tutamail.com Ransomware, behave very similarly to their competing RaaS threats. The dangers to compromised PC users lies in irreversible damage to any files without backups.

The 'help2decode@mail.com' Ransomware, like its relatives, creates bargaining leverage for its extortion by encrypting files (for example, DOC and RTF documents, JPG or GIF pictures, etc.) with a secure RSA algorithm. This attack stops the files from opening until the user decrypts them, which necessitates the information in the threat actor's possession. Other changes that the 'help2decode@mail.com' Ransomware implements for the blocked media include adding 'a800' extensions and its e-mail address into their names.

Some additional security issues that malware researchers are reconfirming for the 'help2decode@mail.com' Ransomware's family, also, include:

  • The 'help2decode@mail.com' Ransomware may erase your Windows Shadow Volume Copies, which interferes with the default Backup and Restore and the System Restore features.
  • The 'help2decode@mail.com' Ransomware disables boot-up error messages related to its installation for concealing the infection.
  • The 'help2decode@mail.com' Ransomware turns off the Windows Automatic Repair feature.

How to Decode a File-Locking Trojan's Free Solution

The RotorCrypt Ransomware family is one of the more impenetrable threats of its kind relatively, concerning its cryptography, and malware analysts aren't expecting a free decryption's future release. While the 'help2decode@mail.com' Ransomware provides a text file with instructions on buying the threat actor's decryption help, the users should be careful about paying. The criminals may take the money without returning any services, and, in cases like prepaid vouchers or cryptocurrency, leave the victims with no further recourse.

Some of the methods in general use for spreading file-locker Trojans include brute-forcing login credentials that use weak passwords, sending disguised e-mail attachments with corrupted documents or mislabeled executables, and circulating fake downloads with themes like AAA game cracks). Two out of three anti-malware products are removing the 'help2decode@mail.com' Ransomware as a threat to your files appropriately, and users without significant cyber-security experience should rely on them for safe uninstallation.

Without authorities breaching the 'help2decode@mail.com' Ransomware's database storage for retrieving the decryption codes successfully, there is little chance of victims restoring their files. Unless, of course, they have a backup, which renders all decrypting possibilities moot.

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