Home Malware Programs Adware RelevantKnowledge

RelevantKnowledge

Posted: April 8, 2005

Threat Metric

Ranking: 56
Threat Level: 2/10
Infected PCs: 3,276,788
First Seen: July 24, 2009
Last Seen: October 17, 2023
OS(es) Affected: Windows

RelevantKnowledge Screenshot 1RelevantKnowledge is a Netherlands-originating combination of spyware and adware, justified under the pretense of being useful for survey-related purposes. Just having RelevantKnowledge on your system opens up significant security risks and privacy issues, so it's not recommended that you put your trust in this program. An additional warning sign is that RelevantKnowledge may be difficult to remove and may require anti-malware procedures to actually uninstall.

RelevantKnowledge's Friendly Facade

Also known by Relevant Knowledge, RelevantKnowledge initially installs itself in a deceptive manner. This starts off with a pop-up imitating a standard Windows message when you visit an unsafe website. This pop-up, unlike most, tries to pass itself off as a simple and harmlessly anonymous survey. Actually trusting the pop-up 'survey' will cause the RelevantKnowledge spyware to be installed.

RelevantKnowledge will continue to try to play the part of a friend, with readily visible removal options and a theoretical justification for being on your computer. If you try to remove RelevantKnowledge, you'll find that the options for uninstalling it are all nonfunctional!

The Relevant Dangers of RelevantKnowledge

While RelevantKnowledge's on your system, you'll experience obvious problems as well as more subtle risks. The adware side of RelevantKnowledge will be plain, as it will bombard the user with unwanted advertisements with no easy way of being completely rid of them. Many pop-ups will continue the pretense of being survey-related, but they should be considered malicious in nature, given the deceitful and invasive nature of this program.

The RelevantKnowledge program is also capable of recording information and sending it to third parties. This is, once again, justified as being part of a survey process. Given that RelevantKnowledge doesn't tell you exactly what information it logs and transmits, or offer options for opting out easily, there's nothing to differentiate RelevantKnowledge from common spyware.

A Sneaky Bit of Malware to Catch

RelevantKnowledge may not be recognized by many different security programs, possible due to its dissimilarity to pre-existing malware. A surprising amount of otherwise high-quality anti-malware scanners have been reported to fail at catching it even years after its appearance! Keeping your scanners up-to-date, running them in Safe Mode, and using multiple scanners from different high-quality brands will increase your chances of removing RelevantKnowledge successfully. On the bright side, RelevantKnowledge is unusual in that it can sometimes be removed manually through the Control Panel, once the spyware's process has been shut down.

Deleting RelevantKnowledge will prevent further harm from coming to your computer, but it won't stop the damage that's already been done. Once you notice it on your system, make removing RelevantKnowledge an act of high precedence, unless you like the idea of your computer's information being freely shared out to the world!

RelevantKnowledge Screenshot 2RelevantKnowledge Screenshot 3RelevantKnowledge Screenshot 4

Aliases

ApplicUnwnt [Comodo]Unwanted-Program ( 00454f261 ) [K7AntiVirus]AdWare.Agent [Ikarus]Adware/Relevant.G.1 [AntiVir]W32/MalwareF.BTCN [F-Prot]not-a-virus.AdWare.RelevantKnowledge [Ikarus]Trojan/Win32.Buzus.gen [Antiy-AVL]Adware.Relevant.10 [DrWeb]Gen:Adware.Heur.oq0@Ri0L15ai [F-Secure]a variant of Win32/Adware.MarketScore.A [NOD32]Win32:Relevant-W [PUP] [Avast]W64/Relevant.A.gen!Eldorado [F-Prot]W32/Relevant.B.gen!Eldorado [F-Prot]Adware/Marketscore [Fortinet]Win-Adware/Relevant.381968 [AhnLab-V3]
More aliases (283)

Technical Details

File System Modifications

Tutorials: If you wish to learn how to remove malware components manually, you can read the tutorials on how to find malware, kill unwanted processes, remove malicious DLLs and delete other harmful files. Always be sure to back up your PC before making any changes.

The following files were created in the system:



%WINDIR%\System32\pmls64.dll File name: pmls64.dll
Size: 1.1 MB (1108344 bytes)
MD5: bf28695cebfdcf2d038544fb359a25ff
Detection count: 809,893
File type: Dynamic link library
Mime Type: unknown/dll
Path: %WINDIR%\System32\pmls64.dll
Group: Malware file
Last Updated: October 16, 2023
%WINDIR%\SysWOW64\pmls.dll File name: pmls.dll
Size: 753.01 KB (753016 bytes)
MD5: a415904cfeb2ca79617596bf8f460add
Detection count: 353,334
File type: Dynamic link library
Mime Type: unknown/dll
Path: %WINDIR%\SysWOW64\pmls.dll
Group: Malware file
Last Updated: October 16, 2023
%PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe File name: pmservice.exe
Size: 169.84 KB (169848 bytes)
MD5: 66b3990b7e76c23bbca1e20f821bb923
Detection count: 312,001
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
Group: Malware file
Last Updated: September 28, 2023
%WINDIR%\System32\pmls64.dll File name: pmls64.dll
Size: 1.11 MB (1114368 bytes)
MD5: d7bae266fadee7146ce370d296dadb0f
Detection count: 217,534
File type: Dynamic link library
Mime Type: unknown/dll
Path: %WINDIR%\System32\pmls64.dll
Group: Malware file
Last Updated: September 16, 2023
%PROGRAMFILES(x86)%\premieropinion\pmservice.exe File name: pmservice.exe
Size: 168.7 KB (168704 bytes)
MD5: 927bd2aca9f5fc40a4d314562c1ca558
Detection count: 90,297
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES(x86)%\premieropinion\pmservice.exe
Group: Malware file
Last Updated: September 10, 2023
%PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe File name: pmropn.exe
Size: 3.7 MB (3705088 bytes)
MD5: 9b81532c317fd0fe7bcf8fcc578ecfb5
Detection count: 34,848
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe
Group: Malware file
Last Updated: September 28, 2023
%PROGRAMFILES(x86)%\~PremierOpinion\pmropn64.exe File name: pmropn64.exe
Size: 189.18 KB (189184 bytes)
MD5: 27cf40b379c2c410a94a5829c25141a1
Detection count: 30,749
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES(x86)%\~PremierOpinion\pmropn64.exe
Group: Malware file
Last Updated: September 10, 2023
%PROGRAMFILES%\free shortcut remover\free shortcut remover update.exe File name: free shortcut remover update.exe
Size: 971.26 KB (971264 bytes)
MD5: 98fd767876d8906e29a3128b2b8d43f2
Detection count: 26,658
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES%\free shortcut remover\free shortcut remover update.exe
Group: Malware file
Last Updated: October 4, 2023
%PROGRAMFILES(x86)%\relevantknowledge\rlservice.exe File name: rlservice.exe
Size: 168.68 KB (168688 bytes)
MD5: 6c3c48adbefbd84c5962cc91ba438a95
Detection count: 12,462
File type: Executable File
Mime Type: unknown/exe
Path: %PROGRAMFILES(x86)%\relevantknowledge\rlservice.exe
Group: Malware file
Last Updated: April 15, 2023
D:\SUPERDelete\rlservice.exe.SUPERDelete File name: rlservice.exe.SUPERDelete
Size: 168.68 KB (168688 bytes)
MD5: b05fdc23461eab7fc065f1658e10620f
Detection count: 3,183
Mime Type: unknown/SUPERDelete
Path: D:\SUPERDelete\rlservice.exe.SUPERDelete
Group: Malware file
Last Updated: April 8, 2022
C:\Program Files (x86)\RelevantKnowledge\rlservice.exe File name: rlservice.exe
Size: 168.68 KB (168688 bytes)
MD5: 12b7eb6900924da9cfb906500cd13663
Detection count: 2,846
File type: Executable File
Mime Type: unknown/exe
Path: C:\Program Files (x86)\RelevantKnowledge\rlservice.exe
Group: Malware file
Last Updated: February 2, 2022
b278956a69321175440133ca3d0d57f81fca84ea94ef20a7389730ed2a48b26d.exe File name: b278956a69321175440133ca3d0d57f81fca84ea94ef20a7389730ed2a48b26d.exe
Size: 168.68 KB (168688 bytes)
MD5: a5fd91b2abf4629431ab7bb8a3b0ca51
Detection count: 80
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: December 20, 2018
b8519731a18b61a3ed853c55c3a93807bce56842e70fde046704be183e44c988.exe File name: b8519731a18b61a3ed853c55c3a93807bce56842e70fde046704be183e44c988.exe
Size: 168.86 KB (168864 bytes)
MD5: f2952eb40c9f1940ed4ee9403289b16a
Detection count: 32
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
ab14dea7365183da7c35e6d432152ec351d8083b6961f65097ecb6bf7d15edec.exe File name: ab14dea7365183da7c35e6d432152ec351d8083b6961f65097ecb6bf7d15edec.exe
Size: 169.37 KB (169376 bytes)
MD5: 602add7d1467361000fce7a9cfaed96d
Detection count: 31
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
acd30c0e183d65d1cab4883318afec68c6806e7dfb13b077a24707c545abfa24.exe File name: acd30c0e183d65d1cab4883318afec68c6806e7dfb13b077a24707c545abfa24.exe
Size: 169.37 KB (169376 bytes)
MD5: 6744810dfc3395b26b5b33e53a36f6db
Detection count: 31
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
9437cba72e3b388e95b34baec5015de820ff57c587b29fa5837a6d342deaba23.exe File name: 9437cba72e3b388e95b34baec5015de820ff57c587b29fa5837a6d342deaba23.exe
Size: 168.86 KB (168864 bytes)
MD5: da2bcafb42510d7a3da6954c27cfae16
Detection count: 30
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
9794c919608dfdb4ba073dfea915f3b2cb14ed6bf8044f94c62ffd33a96c331e.exe File name: 9794c919608dfdb4ba073dfea915f3b2cb14ed6bf8044f94c62ffd33a96c331e.exe
Size: 168.86 KB (168864 bytes)
MD5: 151f006d5ab82668839725c690286ef5
Detection count: 30
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
98c70a56f1ff0874774161fefa52213532239d5cfcae87b9dae8eeb56637c17a.exe File name: 98c70a56f1ff0874774161fefa52213532239d5cfcae87b9dae8eeb56637c17a.exe
Size: 169.37 KB (169376 bytes)
MD5: 741fe9e8feef85ed34a2c10fcc6a34bf
Detection count: 30
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018
a4977d2b5e429d6211eb41d5362eaa13e3b920130459d6eb2a746bb75a3bc56e.exe File name: a4977d2b5e429d6211eb41d5362eaa13e3b920130459d6eb2a746bb75a3bc56e.exe
Size: 168.86 KB (168864 bytes)
MD5: a7b630b78bb23dc734a45fff70d39855
Detection count: 30
File type: Executable File
Mime Type: unknown/exe
Group: Malware file
Last Updated: October 31, 2018

More files

Registry Modifications

The following newly produced Registry Values are:

File name without pathrewards.opinionsquare[1].xmlRegexp file mask%WINDIR%\system32\pmls.dll%WINDIR%\system32\pmls64.dll%WINDIR%\system32\prls64.dll%WINDIR%\system32\rlls.dl_%WINDIR%\system32\rlls.dll%WINDIR%\system32\rlls64.dl_%WINDIR%\system32\rlls64.dll%WINDIR%\SysWOW64\pmls.dll%WINDIR%\SysWOW64\rlls.dl_HKEY..\..\..\..{RegistryKeys}Software\GUPPY\RKSURVEYSOFTWARE\imalcomSoftware\Microsoft\Internet Explorer\DOMStorage\opinionsquare.comSOFTWARE\Microsoft\Tracing\rkinstall_RASAPI32SOFTWARE\Microsoft\Tracing\rkinstall_RASMANCSSOFTWARE\Microsoft\Tracing\rkinstaller_RASAPI32SOFTWARE\Microsoft\Tracing\rkinstaller_RASMANCSSOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PremierOpinionSOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\RelevantKnowledgeSOFTWARE\Wow6432Node\imalcomSYSTEM\ControlSet001\Services\OpinionSquareSYSTEM\ControlSet001\Services\PermissionResearchSYSTEM\ControlSet001\services\PremierOpinionSYSTEM\ControlSet001\Services\RelevantKnowledgeSYSTEM\ControlSet002\Services\OpinionSquareSYSTEM\ControlSet002\services\PremierOpinionSYSTEM\CurrentControlSet\Services\OpinionSquareSYSTEM\CurrentControlSet\Services\PermissionResearchSYSTEM\CurrentControlSet\services\PremierOpinionSYSTEM\CurrentControlSet\Services\RelevantKnowledgeRun keysRelevantKnowledgeHKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..{Uninstaller}{4FFDD113-2C3C-453E-845C-D5DD6DB90CEF}_is1{d08d9f98-1c78-4704-87e6-368b0023d831}{eeb86aef-4a5d-4b75-9d74-f16d438fc286}

Additional Information

The following directories were created:
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\OpinionSquare%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\PermissionResearch%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\PremierOpinion%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge%ALLUSERSPROFILE%\Start Menu\Programs\RelevantKnowledge%APPDATA%\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge%PROGRAMFILES%\PermissionResearch%PROGRAMFILES(x86)%\PermissionResearch%PROGRAMFILES(x86)%\tns-global%ProgramFiles%\OpinionSquare%ProgramFiles%\PremierOpinion%ProgramFiles%\relevantknowledge%ProgramFiles(x86)%\OpinionSquare%ProgramFiles(x86)%\RelevantKnowledge%appdata%\relevantknowledge%temp%\PremierOpinion
The following cookies were detected:
opinionsquare.compermissionresearch.com

22 Comments

  • Erkan says:

    i followed the steps but i couldn't do fourth

    Step 4 : Detect and Delete Other RelevantKnowledge Files

    1. To open the Windows Command Prompt, go to Start > Run > type cmd and then press the "OK" button.
    2. Type in "dir /A name_of_the_folder" (for example, C:\Spyware-folder), which will display the folder's content even the hidden files.
    3. To change directory, type in "cd name_of_the_folder".
    4. Once you have the file you're looking for type in "del name_of_the_file".
    5. To delete a file in folder, type in "del name_of_the_file".
    6. To delete the entire folder, type in "rmdir /S name_of_the_folder".
    7. Select the "RelevantKnowledge" process and click on the "End Process" button to kill it.
    8. Remove the "RelevantKnowledge" processes files:

    i tried to use Windows Command Prompt but it says always that cannot find the directory... when i tried to delete the entire folder it asks for a yer or no when i say yes it againd says cannot find the directory... i am using windows defender antispyware program but is is not helping me...

  • souweine says:

    Hi,
    I did find registry C:/program files/RelevantKnowledge, but couldn't achieve step 2 of the procedure, because processes reappears as soon as I killed them.
    So I booted on command safe mode and killed by DOS command the four files present in relevantKnowledge folder.
    Is there an inconvenient or a danger to do so as, apparently, I get rid of the spyware ?
    Thanks so much,
    Souweine

  • John says:

    Found this bundled within Format Factory. When I declined the install, to my surprise McAfee came alive that it was trying to execute RKVERIFY.EXE.

    It is a shame that even when you DECLINE an install, it is still trying to load and execute the software bomb.

  • francois delgado says:

    i removed the virus before i went here my computer was slow and im a hacker so i checked my processes and i terminated they came back i repeated to terminate finally worked searched my program files and found relevant knowledge the i changed all to .txt files and deleted

  • wintermute says:

    This application was responsible for freezing my Vista Ultimate x64 Desktop right after startup every time. It got - unwillingly and unwanted - installed side by side with puresync (a free synchronization software).
    I recommend removing this bad software immediately, It cost me 3 expensive hours to locate the problem by turning off service by service in msconfig in safe mode.

  • Andrew says:

    Hey nice tut but i dont get Step 5 : View the RelevantKnowledge Components with its MD5s.

    What is an MD5 and how do I delete it?

    And what is the difference between Step 2 and 4?

    Thank you for your help.

  • xplunk says:

    I found that relevantknowledge did take up some processor resources. It slow down my notebook ... Now already remove the application. Don't know how this app installed in my notebook....

  • Randy says:

    Yeah, this crap installed itself without my permission. I'm very careful about unchecking options while installing programs so these spyware programs don't get installed. This one just popped up and caused my games to crash. Once I noticed it, I removed it and all was fine. They have a lot of nerve to act like you requested the program.

  • Anthony says:

    Hello

    Thank you for your help with this issue, however I am unable to remove two .dll files associated with RelevantKnowledge, rlls.dll and rlxg.dll

    I have tried the regsvr32 /u [DLL_NAME] command, but I get a windows error message reading that the .dll was loaded, but the dllunregisterserver entry point was not found.

    I have typed everything correctly.

  • steve biswanger says:

    Go to control panel/programs/RelevantKnowledge & delete. worked instantly with windows 7.

  • lilieth says:

    REMOVE RELEVANTKNOWLEDGE

  • Me Mhy says:

    I follow the Steps and Alhamdulillah it's works well, but in my case what i've done is :
    1. I Remove all everything that relates with "RelevantKnowledge" in the registry, just use registry editor and use the "find" facilty, search by keyword "RelevantKnowledge", search from the begining. if you have finish than repeat once again, make sure that RelevantKnowledge registry was removed all
    2. Restart your computer
    3. and last, use Step 1 : Use Windows File Search Tool to Find RelevantKnowledge Path, with the keyword "%ProgramFiles%\relevantknowledge" and delete the directory

  • iLLG8TE$ says:

    Your right Steve, Control Panel, Removal was successful for me too bro! I'm running Windows 7 too but, trust me, it's still on ur comp! That is the 1st step that should be taken.

    >>>> START>>>>> CONTROL PANEL>>>> UNINSTALL>>>>> RELEVANTKNOWLEDGE START>>>>> CONTROL PANEL>>>> UNINSTALL>>>>> RELEVANTKNOWLEDGESTART >>>> type in the search bar REGEDIT>
    (WINDOWS XP) >>>>START >>>> click RUN >>>> type in REGEDIT>
    (WINDOWS 98) >>>>START >>>> JUST KIDDIN! IF U HAVE WIN 98, Nuf Said haha

    >>> click from the menu bar EDIT>>>> type RELEVANTKNOWLEDGE (KEYS, VALUES AND DATA ARE ALL TO BE CHECKED MARKED FOR YOUR SEARCH) select/click FIND>>>> Everything with RELEVANTKNOWLEDGE will be searched and when it first finds RELEVANTKNOWLEDGE, it'll be HIGHLIGHTED, just RIGHT CLICK>>> Select DELETE>>>> go back to EDIT>>> and select FIND NEXT (after you delete each file of course)------>>>>> Instead of going back to edit each and every time, it's a lot easier to press F3 (FIND NEXT)>>>> Repeat steps until, REGISTRY SEARCH COMPLETED *****READ BELOW*****

    **For those of you that don't know, when you're searching for this stupid RELEVANTKNOWLEDGE, BEFORE YOU DELETE EACH FILE FROM THE REGISTRY, when the search finds a file, look/check to see what folder your deleting RELEVANTKNOWLEDGE from. My search turned up more than a couple RELEVANTKNOWLEDGE folders, therefore, I just moved my mouse over to the RELEVANTKNOWLEDGE folder and deleted the whole damn folder, then press F3. Or if u feel safer, after you run a search the first time, keep running & or repeating the search of your registry until nothing is found that is associated with (do i have to type it again you know?!! lol)>>>> Restart comp. Now do what """Me Mhy"""" says (You can repeat the search in REGEDIT to double check, it's gone, after comp restart..
    *****************IMPORTANT! If this is your first time running REGEDIT, be careful and double check before you delete anything from the registry*********************
    HOPE THIS IS HELPFUL......
    DON'T GET IT TWISTED 'USER: ME MHY'-- I JUST EXPLAINED VERY DETAILED FOR THOSE THAT HAVE OR NOT FAMILIAR WITH REGISTRY EDITOR. I SAID THE EXACT SAME AS YOU BUT, YOU KNOW WHAT I MEAN BRO, OR YOUNG WOMAN?!?!??

    by The one & only [[[[ iLLG8TE$ ]]]]]

  • Nim says:

    A shorter way to remove it is (I'm not entirely sure if it removes all files so try this one first)that you go to Control panel then add or remove programs,find relevant knowledge and click Change/Remove.

  • Logic Computer Services says:

    how the hell did this crap get onto my machine!? I'm very angry

  • justin says:

    hi. i manage to find the relevantknowledge folder and i deleted it. but i think that the program is still somewhere in my computer as google ads get replace by some chinese girl thing. please advice!

  • sdf says:

    only thing left for me to do now is find the CEO of the company let him get raped by 7'2" blackman, throw him in a cage with hungry lions, and chop his head off.

  • Adhit says:

    Hi, i have completely remove \\"RelevantKnowledge\\" with some simple step,.

    You must have \\"Revo Uninstaller\\" installed in your computer,
    1. Open \\"Revo Uninstaller\\"
    2. Choose \\"RelevantKnowledge\\" in UnInstall option
    3. Click Uninstall and then clear all the leftover file by clicking Scan option (There are so many leftover files)
    4. Restart your computer, DONE.

  • Larry says:

    Both Revo and regedit took care of it. I'm thinking I got mine from a site named Riversong.com, I got a Christmas card from a 'friend' was skeptical from the get go, but figured WTH, I assumed I too caught everything on the install, I always opt for advanced install because of tool bars and all. The riversong card was loaded with crap. Be Aware

  • jonejan98 says:

    I have seen people complaining about it but honestly speaking it\'s not a virus. The software is used to measure online activity. I also thought it to be a virus initially but then found their website relevantknowledge.com. I did not have any problem in uninstalling it.

  • Elyar says:

    Hi
    my first notic of it was in my task maneger in processes tab and when ever I closed it , it will be run by it self after 5 or 6 second
    so i just removed it from control panel and it just gone without any uninstall process . So is my computer safe now ???

  • France says:

    Est-ce que je pourrais avoir les instructions "EN FRANÇAIS" pour désinstaller complètement ALOT, je n'aime absolument pas ce logiciel. Merci !

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